Many customers get frustrated waiting on-hold, and up to half will hang up if left unattended in silence. With a message-on-hold system, use on-hold time to inform and entertain your customers, turning it into something beneficial for both parties: eighty percent of callers report that they would rather listen to message-on-hold than dead air, ‘canned music,’ or silence. With infotel's message-on-hold service, you’ll receive highly professional message-on-hold productions, and all the equipment to support it.
Since 1994, Infotel has been providing advertising services to North American businesses and organizations. Specializing in message-on-hold and professional announcing, Infotel offers a variety of packages that typically include scriptwriting, production, equipment, and translation services when necessary.
Each of our announcers currently works in the television or radio industry. When you choose Infotel, you benefit from their wealth of professional experience. Our talented scriptwriters are highly attentive listeners with a knack for writing copy that is effective, memorable, and consistent with your company image. Visit our Samples’ section to hear voice samples produced by Stella, Scott, Tiffany, and Jim.
We are committed to providing each of our clients with the best service and quality product possible. We contact you on a regular basis to ensure your message-on-hold is updated regularly. More than 60% of our clients that signed up with us 15 years ago continue to rely on Infotel for meeting their message-on-hold needs.